Bentley & Sons Funeral Home

Gwenkeia Simmons 6 months ago

I would like to sincerely thank Bentley & Sons Funeral Home for the exceptional care and service provided for my mother. During such a difficult time, their team went above and beyond to ensure everything was handled with dignity, compassion, and professionalism. I am especially grateful for their patience and understanding in accommodating our last-minute changes. That level of flexibility and kindness did not go unnoticed, and it truly meant more to me than words can express. Thank you for helping us honor our mother in such a beautiful and respectful way. I will always appreciate the care you showed to both her and our family. 🖤

Zion Hope a year ago

I just want to send a big thank you to Bentley FH for going above and beyond for taking care of the arrangements for our dad Beadle Campbell on today. A special thank you to Shiloh. When I say the whole service from beginning to the end was top tier and how you took care of us. We truly appreciate you and everyone that was apart of the service today. To the musician we thank you too.!!! Again thank you from Mr. and Mrs. Rahsshard Dwight.

Rosland Sneed 2 years ago

This funeral home had my father and on the Obituary, the family members name's was spelled wrong, and I tried calling to report this, and was given the runaround. The spray that was on my father, it looked as though someone hand picked the flowers. The suit that was on him looked as though he was at a high school dance. Very tacky. I called 3 different times and left my number for Mallory to return my call, and never got one return call. I wouldn't recommend this company to no one. Look For Better Service Elsewhere!

Stacie Harrell 2 years ago

The whole experience has been terrible. Upon arrival to discuss my son-in-law's cremation, my daughter and my husband waited in a waiting room where one member of the staff, an older lady, carried on a loud conversation with an older gentleman about their relationship and why she didn't call him when [because] he was still married to his wife!!! A bunch of loud, unprofessional, personal business right in front of everyone. Also, this person had a very loud TV playing "The Price is Right." IN A FUNERAL HOME WAITING AREA. My grieving daughter asked if it could be turned off, and the staff member said "Why?" Like they don't even understand what professionalism IS. My daughter didn't handle any of this well. She expected a regular funeral home experience. You know what I mean. Soft voices, caring people, quiet, considerate, peaceful atmosphere. This place was NONE of those. If someone in your family passes away in Macon, don't let the hospital send your loved one's body to this place. My daughter did not know any better; she is a young widow only 27 years old. My daughter figured every mortician is the same and she was badly mistaken. These people gossiped about her to other people,

Serena Galloway 5 years ago

I really don’t even know where to start. Families dealing with grief shouldn’t have to deal with a funeral home with a mediocre mentality. You all need to keep in mind not every person has planned a funeral before. Each step of the process should be fully explained or at least written out so that the family is aware what is needed and when to ensure they are not scrambling at the end to take care of the fine details. For starters my nephew’s death date and birthday were mixed up. We asked at LEAST three times for it to be corrected but it was not. It could have been a honest mistake from my sister when she first met with them because the dates were both in July but once it was asked to be corrected it should have immediately been done. There are so many things I want to say about what we weren’t told as part of the planning process but luckily for my sister I had some idea of what needed to be done but I was not on payroll. Fast forward to the graveside services and well it left so much to desired. It was not personable at all. The “staff” had no idea what was going on. The lady we chose to do the prayer also read the scripture as well. I personally sent the order of services with

Vanessa Rucker 5 years ago

One of the hardest decisions I ever had to make was to put my Dad on Hospice care. In 2 days God whispered and said come home my son.After that the most beautiful angel (Marilyn) from Bentley took over and help me prepare an amazing homecoming for my Dad.Words can't express how good my Dad look.which made my heart Melt ❤..i would recommend Bentley &Sons to anyone who wants the Best..Vanessa Rucker

Tommie Brown Edited 4 years ago

My mother passed away on December 8, 2019 in Macon, Georgia. At the time of her sudden death the family was very depressed and shocked. My sister called Bentley and Sons funeral home without discussing the choice. I had problem with it considering I've seen their work with pass love ones and friends who've passed. The unprofessionalism started from the time the rude staff from Bentley and Sons picked my mother up from the hospital. First of all he showed up alone walked right passed our grieving family got the paperwork from the nurses and proceeded to transport my mother's body out the door. He never acknowledged us. Once her body was ready for viewing I didn't recognize her. She was in life a light skin lady but in death she was brown skin with too much makeup which she never wore. The family decided to have a wake at one location but was later told that location was not available. The day of the wake no one at the funeral home remember that a wake was scheduled. Then at the last minute they removed the body to the Chapel which was not really for service because it was very cold because the heat wasn't turned on prior to service. To add insult to grieving the staff who transporte

Sherrella Mays 7 years ago

They all treated us like we was part of their family. My father pass away March 27 and Bentley and son helped us buried my father Eddie Smith. My dad didn't even have life insurance. They were very patient with us. God bless Bentley and son funeral home and all his workers.